Interactive kiosks accessible to the general public

The technology to make self-checkout kiosks accessible has grown in recent times. With the addition of a few buttons and voice output, the product can be used by people who cannot see, cannot read, cannot reach the screen, or cannot make fine movements with their arms, hands, or fingers.

Several manufacturers have developed technology to provide more convenience for people with disabilities.

Physical Access

The path to the kiosk must be free of obstacles such as steps or signage that obstruct the progress of users who walk or use a mobility aid such as a wheelchair or crutches. The user should be able to operate the kiosk from a clear, flat area large enough to maneuver mobility aids such as a wheelchair or cart. Adequate lighting should also be provided. Operable parts of an interactive kiosk include buttons and keypads, entry slots for cards or money, and dispensers for tickets, receipts, etc. Users should be able to access all of these from whatever position and orientation they naturally find themselves in when using the terminal.